LEGAL & PRIVACY POLICY
Last Updated: May 2026
Welcome to the official website of OLIVE FX, S.L. (“COMPANY”, “we”, “us” or “our”). This page outlines our comprehensive Privacy Policy, Intellectual Property terms, and Legal Disclaimers. Please read this document carefully to understand how we collect, use, and protect your personal data in accordance with applicable law.
PART 1: PRIVACY & DATA PROTECTION POLICY
1.1 European Union Residents (GDPR Compliance)
If you reside in the European Economic Area (EEA) or Switzerland, the information we collect from you is subject to Regulation (EU) 2016/679 (GDPR).
- Data Controller: OLIVE FX, S.L., a company registered under the laws of Spain.
- Legal Basis: We process data based on your consent, our legitimate interests, the fulfillment of requests made by you, and compliance with applicable Spanish and EU laws.
- Contact: For any inquiries regarding data protection, contact us at olivefxstudio@gmail.com.
1.2 Collection of Personal and Non-Personal Information
When you register for, or use the Platform, we collect:
- Personal Information: Including your Name, Email Address, Billing Address, and where required for contract verification, scans of government-issued IDs.
- Technical Data: Your Internet Protocol (IP) address, browser type, operating system, and HTTP header information.
- Payment Data: Credit card numbers and billing details are securely processed through third-party gateways (e.g., Stripe, PayPal). We do not store full credit card data on our servers.
- Interaction Data: Pages viewed, content interacted with, and general clickstream data.
1.3 How We Use Your Information
We utilize the collected information to:
- Provide, maintain, and protect our high-end 3D assets, VFX services, and your registered account.
- Process client project inquiries, purchase orders, and deliver customer support.
- Communicate with you regarding account updates, newsletters, or technical notices.
- Deliver targeted content tailored to your location and professional interests.
- Prevent fraud, unauthorized access, and protect the intellectual property of our digital assets.
1.4 Disclosure of Your Information
We may disclose your information to third parties in the following scenarios:
- Service Providers: Companies engaged to perform functions on our behalf, such as payment processing, secure data storage, web analytics, and marketing.
- Legal Compliance: When we believe in good faith that disclosure is reasonably necessary to comply with legal requirements, government requests, or to protect the safety, property, and rights of OLIVE FX, our users, or the public.
- Business Transfers: In the event of a merger, sale, or transfer of company assets.
- Third-Party Platforms: We use Google Analytics for traffic analysis and YouTube for video embedding. These third parties have their own privacy policies, which we encourage you to review.
- International Data Transfers: Some of our third-party service providers, including Google (Analytics) and payment processors, may process personal data outside the European Economic Area (EEA). Where such transfers occur, we ensure they are subject to appropriate safeguards, including Standard Contractual Clauses (SCCs) as approved by the European Commission under Article 46 GDPR, or other lawful transfer mechanisms. You may request further information about these safeguards by contacting us at info@olivefxstudio.com.
1.5 Cookies and Automated Technologies We use cookies, web beacons, and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize your browser and remember your preferences.
We use the following categories of cookies:
- Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled.
- Analytics Cookies: Used to understand how visitors interact with the Platform (e.g., Google Analytics). These are only activated with your consent.
- Marketing Cookies: Used to deliver relevant content based on your interests. These are only activated with your consent.
- Functional Cookies: Used to maintain session state during form submissions, such as project inquiry and purchase order forms. These are activated when you interact with our contact or order forms.
When you first visit the Platform, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies. You may also update your preferences at any time through our Cookie Settings panel or via your browser settings.
Please note that Google Analytics and YouTube (used for video embedding) may set their own cookies and process data in accordance with their own privacy policies. Where such processing involves transfers outside the EEA, it is governed by Standard Contractual Clauses approved by the European Commission.
1.6 Data Security and Retention
We implement robust information security measures, including SSL/TLS encryption for data transmission and firewalls to prevent unauthorized access. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
1.7 Your Rights Under the GDPR and applicable Spanish law, you have the following rights regarding your personal data:
- Right of Access (Art. 15): You may request a copy of the personal data we hold about you.
- Right to Rectification (Art. 16): You may request correction of inaccurate or incomplete data.
- Right to Erasure (Art. 17): You may request deletion of your personal data where there is no legitimate reason for us to continue processing it.
- Right to Restriction of Processing (Art. 18): You may request that we limit how we use your data in certain circumstances.
- Right to Data Portability (Art. 20): You may request a copy of your data in a structured, machine-readable format.
- Right to Object (Art. 21): You may object to processing based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease processing immediately.
- Right to Withdraw Consent (Art. 7(3)): Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD) at www.aepd.es if you believe your data protection rights have been violated.
To exercise any of the above rights, please contact us at info@olivefxstudio.com. We will respond within 30 days in accordance with GDPR requirements.
1.8 California Privacy Rights (CCPA)
California Civil Code Section 1798.83 permits California residents to request, once a year and free of charge, information regarding the categories of personal information we disclosed to third parties for direct marketing purposes in the preceding calendar year. To make such a request, please email us.
1.9 Children
The Platform is not intended for users under 18 years of age. We do not knowingly collect Personal Information from minors.
1.10 Changes to this Policy
We may modify or update this Privacy Policy periodically with or without prior notice by posting the updated policy on this page. You can always check the “Last Updated” date at the top of this document to see when the Privacy Policy was last changed. If we make any material changes to this Privacy Policy, we will notify you by reasonable means, which may be by e-mail or posting a notice of the changes on our website prior to the changes becoming effective. We encourage you to check this Privacy Policy from time to time.